English for Call Center ;Step-By-Step Lesson Notes

Stok Kodu:
9786258757811
Boyut:
140-210-0
Sayfa Sayısı:
228
Baskı:
1
Basım Tarihi:
2026-10
Kapak Türü:
Karton
Kağıt Türü:
1.Hamur
Dili:
İngilizce
Kategori:
300,00
Havale/EFT ile: 255,00
9786258757811
819629
English for Call Center ;Step-By-Step Lesson Notes
English for Call Center ;Step-By-Step Lesson Notes
300.00
1. General Information and About Yourself
2. Call Center Organization
3. Understanding The Customer
4. Transferring Calls
5. Handling Customer Complaints
6. Dealing With Difficult Customers
7. Explaining Problems & Giving Solutions
8. Upselling & Cross-Selling
9. CV Writing
10. Job Interview
11. Working as a 112 Emergency Operator
12. The Hotel Industry and Office Department
13. Digital Marketing
14. Appendix: Conjunction, Preposition, Adverb References
1. General Information and About Yourself
2. Call Center Organization
3. Understanding The Customer
4. Transferring Calls
5. Handling Customer Complaints
6. Dealing With Difficult Customers
7. Explaining Problems & Giving Solutions
8. Upselling & Cross-Selling
9. CV Writing
10. Job Interview
11. Working as a 112 Emergency Operator
12. The Hotel Industry and Office Department
13. Digital Marketing
14. Appendix: Conjunction, Preposition, Adverb References
Iyzico İle Öde
Taksit Sayısı Taksit tutarı Genel Toplam
Tek Çekim 300,00    300,00   
2 150,00    300,00   
3 100,00    300,00   
4 75,00    300,00   
5 60,00    300,00   
6 50,00    300,00   
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